Our Terms and Conditions

Terms of Use

Prices and Payments


Return Policy/Cancellations

Privacy Policy



Payment Options



Terms of UseTop

Please read these terms and conditions carefully. These are the terms that will govern any contract between you and us for the products and services displayed on our web site. We may amend these terms from time to time by placing appropriate notification at the bottom of this page.  Please note that it is your responsibility to check that any information supplied to us is accurate and complete in order to fulfill your order/services.

Price and Payment - Top

All prices quoted include Value Added Tax.  We shall confirm acceptance of your order by invoice using the e-mail address supplied by you.  Orders and services will be secured on payment for the service or with the deposit, dependant on the service requested.


Delivery - Top

All orders will include any delivery charge where applicable as stated on your invoice.


Return policy/Cancellations - Top

If you are not satisfied with the item(s) you receive, they may be returned to Wedding Gems.  All items returned must be as new, as you received them, and free from any alteration. The safe return of cancelled items are the responsibility of the consumer and must be returned in their original (and re-sellable) condition. The consumer has the right to cancel an order within 7 working days starting the day after the receipt of the item(s). Items cannot be cancelled if they have been specifically created (e.g. printed or handwritten) for you. Where the consumer exercises his/her right to cancel, a full refund will be payable within 30 days.  This does not affect your statutory rights. If an order needs to be cancelled please e-mail us, remembering to include details of your order.


Privacy Policy and GDPR - Top

Wedding Gems adhere to the strict security procedures set out in the UK Data Protection Act 1998 in the storage and disclosure of any Data to prevent unauthorised access.  Your information is used solely for maintaining contact, processing orders, and for the use of marketing.  If you do not wish for Wedding Gems to use your data for marketing purposes please e-mail us with your request.  You can check the information we hold about you by e-mailing us at any time.


General - Top

Any contract between us will be governed by British law and will be subject to the jurisdiction of the British Courts.  All copyright of the material, designs, documents, site design, graphics and codes contained on this web site or linked to it and the selection and arrangement thereof are owned by Wedding Gems, or the publishers of those sites to which this web site links. All rights are reserved. You are entitled to electronically copy and to print in hard copy sections of this web site for the sole purpose of placing an order with Wedding Gems.  Any other use of material from the web site, including photocopying, modifying and/or distributing any pages/parts printed off this web site for purposes other than those noted above, without our prior written consent, is strictly prohibited.


Messages - Top

All details are copied as we receive them - word for word, letter by letter.  Please check all spelling and grammar to ensure you are 100% happy before you proceed.  Wedding Gems does not accept liability for inaccuracies passed from you (the customer) to us. 


Payment Options - Top

We accept the following payment options-  Cash or Cheque, with cheques made payable to 'Wedding Gems'. Bank transfers or Paypal payments. Additionally we have the facility to accept card payments face to face.


Amendments - Top

There have been no amendments to this policy within the last 28 days.


For the avoidance of doubt and for absolute clarity nothing in these terms or any contract between us will confer on any third party any benefits or the right to enforce any of these terms or any such contract whether pursuant to the Contracts Act 1999.